Automate your
referral workflows.
Stop losing patients.
Hatch cuts referral processing time by 60% and manages every referral from intake to insight, so your team can focus on patients, not paperwork.
See Hatch in action
Schedule a 30-minute demo with our team. No commitment required.
Our Results
Reduction in referral intake time
Faster time to close
Staff productivity increase
A manual referral is a missed referral.
76% of practices are still managing referrals with EHRs and spreadsheets. Staff spend over half their time on intake and repetitive follow-up. The result: referrals stall, drop, or disappear entirely.
¹ Hatch Time Study · ² Tegria · ³ The Harris Poll
Without Hatch
Fax
Manual data entry from faxes
Scattered across inboxes
Spreadsheets
No single source of truth
EHR Work Queues
Not built for referrals
Referrals stall, drop, or disappear entirely
One platform to work every referral.
Manage the whole process from intake to insight, without adding staff.
AI Document Processing
Referrals arrive as faxes, PDFs, emails, and portal submissions. Hatch reads, extracts, and classifies every document automatically, eliminating manual data entry with human-in-the-loop review.
Centralized Referral Queue
Every referral lives in one place. Your team sees status, urgency, location, follow-up dates, and partner source at a glance, replacing inboxes, spreadsheets, paper notes, and portals.
Automated Patient & Partner Notifications
Update and coordinate with patients without picking up the phone. Close the loop and give referring partners real-time visibility into their referrals, automatically.
Bidirectional EHR Integration
Changes in Hatch sync to your EHR. Clinical teams never have to log into Hatch. Your EHR stays the system of record while referral teams work in Hatch.
Referral Performance Insights
Spot stalled referrals before they become lost revenue. Identify where volume leaks, track team productivity, and report on performance across every stage of the referral process.
Partner Referral Portals
Referring partners submit referrals through dedicated portals and track status without calling your team. Loop closure happens automatically, with no more phone tag.
Purpose-built for referrals.
The EHR wasn't built for referral management. It was built for clinical documentation and billing. Hatch is built around the referral as a first-class object, with its own lifecycle, status, and communications.
Referral-first architecture
The referral is a true record in Hatch, not a scattered mix of documents and orders in the EHR.
Bidirectional EHR integration
Changes in Hatch sync to the EHR. Your EHR stays the system of record.
A great experience for everyone
Automated updates keep patients informed and close the loop with referring partners, without more phone calls.
Scale without adding staff
Process more referrals with less time per referral. Hatch adds capacity without adding headcount.
Estimated Annual Impact
Based on 2,000 referrals/month
Total Annual Impact
$289,127
Manual Hours Automated
4,468 hrs/yr
Additional Capacity / FTE
+2,468 referrals/yr
ROI Multiple
8×–16.1×
Hatch has created real efficiencies inside our practice and a better experience on all sides — for the partner sending the patient, the patient, and our care teams.
Troy Simonson
CEO, Proliance Surgeons
Common questions
Everything you need to know about Hatch before your demo.
Scale referral operations
without adding staff.
Join leading specialty care groups who have transformed their referral operations with Hatch. See the platform in a 30-minute demo.